BY SHADRACK NYAKOE
Nairobi Governor Johnson Sakaja on Thursday officially launched the revamped Nairobi County Customer Service Center.
The Center-a one-stop shop for all County services boasts of the latest technology, including a changing and lactation station for mothers.
The Governor highlighted the progress his government has made since taking office in August last year.
He praised the school feeding program, which will expand from serving 150,000 to 190,000 children in January.
The County also launched the first ICU at Mama Lucy Kibaki Referral Hospital and revived the Dandora Stadium.
“The County will conduct comprehensive customer service training for all staff in the next few months. I call upon the team in charge of Customer Service to assign the right people to the desks and ensure all staff are registered and issued with cards for access to the Center ” Sakaja said.
He added that people living with disabilities will be given priority.
Sakaja asked the County’s 15,000 employees to “make Nairobi work”
The Minority Leader in the County Assembly, Antony Kiragu, pledged the Assembly’s commitment to approving funds for the project’s second phase.
The Chief officer- Public Participation, Citizen Engagement and Customer Service Lydia Mathia said the focus of the Sakaja-led government is based on service delivery for Nairobians.
“This is the first time City Hall Annex is being refurbished since its inauguration in1982 by the late President Daniel Moi. This marks a new era for Nairobi City County Government, efficient and convenient for residents,” Mathia said.